GSA Advantage Order Status Compliance
GSA has recently released some information regarding a requirement in the MAS Solicitation that applies to all contracts that are eligible to receive orders via GSA Advantage.
The Schedule contract holder is mandated to keep GSA buyers in the loop as to the exact status of their order- per the MAS Solicitation SCP-FSS-001, paragraph (j)(1)(xv), which states: "Schedule contractors must use EDI, cXML or the GSA Advantage Purchase Order (PO) Portal to provide order status that enables ordering agencies to track the location of an order at any time, from the moment the order is shipped, to the point of delivery and acceptance.”
As of April 2022, contractors with 10 or more product lines not in compliance with the reporting order status requirement will be suspended from GSA Advantage and eBuy. If you are suspended, you will then need to submit a corrective action plan to GSA for review, to then have your product catalog reinstated and visible to buyers through GSA Advantage. If an acceptable corrective action plan is not received within 90 days of suspension, your contract will be removed from GSA Advantage and eBuy. You must regularly login to EDI or the PO Portal and add/update status on all line items and all orders placed against your contract.
GSA will be sending emails to those listed as points of contact for active Advantage contracts. This correspondence will include a review of your contract’s compliance with this requirement. You may also receive a communication from your FAS contracting office/officer to discuss your compliance.
Should you have questions about how to use the portal and stay in compliance, please find the below videos/emails addresses to assist contractors in the process:
· PO Portal Training Video: https://www.youtube.com/watch?v=9KXEEe4uWK8
· For further technical support, contact the VSC help center staff at 877-495-4849 or email vendor.support@gsa.gov.
· If you’re using EDI, contact edistat@gsa.gov for additional training and questions.
· Any Additional Questions? Email advantageorderstatus@gsa.gov.
As always if you have any questions at all regarding this requirement, or general management of your GSA contract, please don’t hesitate to reach out at info@elevategsa.com.